I am trying to upgrade my SAP Business One application from 2007A SP00 PL47 to 2007A SP01 PL05.
Windows 2008 R2 Standard Edition and SQL 2008. I have turned UAC off on the server. I am logged on as local Administrator. I right clicked the Upgrade.exe file and selected Run As Administrator. The upgrade process starts and I select the Custom upgrade, when the ServerTools upgrade starts, I click on the Browse button to be able to select the target installation directory and I receive an error panel which says: "InstallDriver Module has stopped working", clicking on the Close button then shows another error panel which says: "1628: Failed to complete installation".
Can anyone offer some insight as to the direction I should pursue to resolve this? SAP sent me to Note 860650, and reviewed all of the suggestions and verified NTFS permissions for Administrator group even thought the error message within didn't match the error I received. From what I can research, it looks as though the concensus is this is InstallShield or Installer issue.
Has any one any experience with this or a suggestion?