Images not showing in the report

[Former Member]

Version: Crystal Reports XI

Hi,

Currently I have a report that has images from the database (blob) , logo, and images that I inserted in the report. The report is being called by a jsp page. Our crystal server is installed in unix server.

When we try to run the report thru our web interface...... the report runs but the images are not showing. it only shows like x image in it.....

Don't have any idea how to resolve this....... please help

[Former Member · Accepted solution]

If you are using Web Service to access Reports through BOXI server, then as per documentation you need to call getImage of ReportEngine with callback handler after you call getDocumentInformation.

Refer to the developer's guide -

http://devlibrary.businessobjects.com/BusinessObjectsXIR2/en/devsuite.htm#en/WS_SDK/wssdk_consumer/d...

[ted_ueda]

Use Fiddler or another HTTP analyzer tool to capture the postback traffic, and see if there's any error messages obscured by the "Red X". That'll give you more info.

Also - search KBases for "Red X". It's a common problem, caused by several possible issues, including rights/permission to the temp folder where the engine writes out the image file server-side before streaming out.

Sincerely,

Ted Ueda

[former_member189544]

Hi,

did you successfully add and configure the crystalreportviewers in your webapp? Take a look at the Viewers Java SDK Developer Guide or SAP Note 1426803. A misconfiguration might cause this problem...assumed the same report shows up correctly using the viewers from within InfoView.

Regards,

Harald