Hello,
I am having an issue with an approver stage. The approver receives the following message when trying to approve:
Error Processing your Request XXX in stage Manager. I check the stage. It appears correct. Other managers are able to approve. This user has the AE Approver role. Any ideas?
Log:
2011-01-18 15:49:02,708 [SAPEngine_Application_Thread[impl:3]_3] ERROR
java.lang.NullPointerException
at com.virsa.ae.accessrequests.bo.RequestBO.approveRequest(RequestBO.java:6344)
at com.virsa.ae.accessrequests.actions.RequestViewAction.confirmRequestApproval(RequestViewAction.java:952)
at com.virsa.ae.accessrequests.actions.RequestViewAction.execute(RequestViewAction.java:104)
at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)
at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:461)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:461)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(AccessController.java:219)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
2011-01-18 15:49:02,709 [SAPEngine_Application_Thread[impl:3]_3] INFO MessagingHelper.java@159:clearMessages() : @@@clearing messages
2011-01-18 15:49:02,709 [SAPEngine_Application_Thread[impl:3]_3] INFO MessagingHelper.java@127:addMessage() : @@@Adding msgValue: Code: 1016; Locale: en
2011-01-18 15:49:02,710 [SAPEngine_Application_Thread[impl:3]_3] INFO MessagingHelper.java@137:addMessage() : @@@Creating new message list
2011-01-18 15:49:02,710 [SAPEngine_Application_Thread[impl:3]_3] INFO MessagingHelper.java@147:addMessage() : Adding msg to msglist
2011-01-18 15:49:02,733 [SAPEngine_Application_Thread[impl:3]_3] INFO com.virsa.ae.accessrequests.actions.RequestViewAction : pageLoad() : : INTO the method
2011-01-18 15:49:02,737 [SAPEngine_Application_Thread[impl:3]_3] INFO com.virsa.ae.accessrequests.actions.RequestViewAction : pageLoad() : : request number : 201000279
2011-01-18 15:49:34,547 [SAPEngine_Application_Thread[impl:3]_15] INFO com.virsa.ae.dao.sqlj.WorkflowPathDAO : findByInitiatorName(IAETransaction tran, String initiatorName) : : going to return no of records= 1
2011-01-18 15:49:35,289 [SAPEngine_Application_Thread[impl:3]_15] INFO MessagingHelper.java@159:clearMessages() : @@@clearing messages
2011-01-18 15:49:35,290 [SAPEngine_Application_Thread[impl:3]_15] INFO MessagingHelper.java@127:addMessage() : @@@Adding msgValue: Code: 4214; Locale: en
2011-01-18 15:49:35,291 [SAPEngine_Application_Thread[impl:3]_15] INFO MessagingHelper.java@137:addMessage() : @@@Creating new message list
2011-01-18 15:49:35,291 [SAPEngine_Application_Thread[impl:3]_15] INFO MessagingHelper.java@147:addMessage() : Adding msg to msglist
2011-01-18 15:49:45,301 [SAPEngine_Application_Thread[impl:3]_37] INFO com.virsa.ae.accessrequests.actions.UpdateRequestDetailsAction : checkRoleValidity() : : INTO the method
2011-01-18 15:49:45,320 [SAPEngine_Application_Thread[impl:3]_37] INFO com.virsa.ae.accessrequests.actions.RequestViewAction : approveRequest() : : INTO the method
2011-01-18 15:49:45,321 [SAPEngine_Application_Thread[impl:3]_37] INFO com.virsa.ae.accessrequests.actions.RequestViewAction : checkRoleValidity() : : INTO the method
2011-01-18 15:49:45,322 [SAPEngine_Application_Thread[impl:3]_37] INFO com.virsa.ae.accessrequests.actions.RequestViewAction : pageLoad() : : INTO the method
2011-01-18 15:49:45,322 [SAPEngine_Application_Thread[impl:3]_37] INFO com.virsa.ae.accessrequests.actions.RequestViewAction : pageLoad() : : request number : 201000279
2011-01-18 15:49:45,340 [SAPEngine_Application_Thread[impl:3]_37] INFO com.virsa.ae.accessrequests.actions.RequestViewAction : checkRoleValidity() : : INTO the method
2011-01-18 15:49:45,348 [SAPEngine_Application_Thread[impl:3]_37] WARN Util.java@1094:parseInt() : Ignoring null, setting to default value : 0
2011-01-18 15:49:45,349 [SAPEngine_Application_Thread[impl:3]_37] INFO com.virsa.ae.accessrequests.bo.RequestAuditHelper : logMajorAction() : : intHstId : 18499
2011-01-18 15:49:45,363 [SAPEngine_Application_Thread[impl:3]_37] ERROR
java.lang.NullPointerException
at com.virsa.ae.accessrequests.bo.RequestBO.approveRequest(RequestBO.java:6344)
at com.virsa.ae.accessrequests.actions.RequestViewAction.confirmRequestApproval(RequestViewAction.java:952)
at com.virsa.ae.accessrequests.actions.RequestViewAction.execute(RequestViewAction.java:104)
at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)
at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:461)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:461)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(AccessController.java:219)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)