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Former Member

GRC CUP applied SP 5 to SP 14

Hi,

We applied SP 14 from SP 5.Approvers are unable to approve the request.

The log result

2011-01-18 18:25:57,617 [SAPEngine_Application_Thread[impl:3]_31] ERROR com.virsa.ae.accessrequests.bo.ProvisioningBO

com.virsa.ae.service.ServiceException: Error

at com.virsa.ae.service.sap.ProvisionSAPUserDAO.provisionSuperUserAcces(ProvisionSAPUserDAO.java:234)

at com.virsa.ae.service.sap.ProvisionSAPUserDAO.provisionUser(ProvisionSAPUserDAO.java:122)

at com.virsa.ae.accessrequests.bo.ProvisioningBO.autoProvision(ProvisioningBO.java:217)

at com.virsa.ae.accessrequests.bo.RequestBO.autoProvisioningForApprove(RequestBO.java:6124)

at com.virsa.ae.accessrequests.bo.RequestBO.callAEExitService(RequestBO.java:7223)

at com.virsa.ae.accessrequests.bo.RequestBO.callExitService(RequestBO.java:6997)

at com.virsa.ae.accessrequests.bo.RequestBO.approveRequest(RequestBO.java:6849)

at com.virsa.ae.accessrequests.bo.RequestBO.approveRequest(RequestBO.java:6642)

at com.virsa.ae.accessrequests.actions.RequestViewAction.confirmRequestApproval(RequestViewAction.java:991)

at com.virsa.ae.accessrequests.actions.RequestViewAction.execute(RequestViewAction.java:106)

at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)

at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

Caused by: com.virsa.ae.service.ServiceException: Field FLAG not a member of INPUT

at com.virsa.ae.service.sap.SAPProvisionDAO.provisionSuperUserAccess(SAPProvisionDAO.java:3780)

at com.virsa.ae.service.sap.ProvisionSAPUserDAO.provisionSuperUserAcces(ProvisionSAPUserDAO.java:229)

... 26 more

Caused by: com.sap.mw.jco.JCO$Exception: (127) JCO_ERROR_FIELD_NOT_FOUND: Field FLAG not a member of INPUT

at com.sap.mw.jco.JCO$MetaData.indexOf(JCO.java:9566)

at com.sap.mw.jco.JCO$Record.setValue(JCO.java:14995)

at com.virsa.ae.service.sap.SAPProvisionDAO.provisionSuperUserAccess(SAPProvisionDAO.java:3741)

... 27 more

2011-01-18 18:25:57,631 [SAPEngine_Application_Thread[impl:3]_31] ERROR Exception occured while Provisioning User in SAP System

com.virsa.ae.core.BOException: Exception occured while Provisioning User in SAP System

at com.virsa.ae.accessrequests.bo.ProvisioningBO.autoProvision(ProvisioningBO.java:247)

at com.virsa.ae.accessrequests.bo.RequestBO.autoProvisioningForApprove(RequestBO.java:6124)

at com.virsa.ae.accessrequests.bo.RequestBO.callAEExitService(RequestBO.java:7223)

at com.virsa.ae.accessrequests.bo.RequestBO.callExitService(RequestBO.java:6997)

at com.virsa.ae.accessrequests.bo.RequestBO.approveRequest(RequestBO.java:6849)

at com.virsa.ae.accessrequests.bo.RequestBO.approveRequest(RequestBO.java:6642)

at com.virsa.ae.accessrequests.actions.RequestViewAction.confirmRequestApproval(RequestViewAction.java:991)

at com.virsa.ae.accessrequests.actions.RequestViewAction.execute(RequestViewAction.java:106)

at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)

at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

Caused by: com.virsa.ae.service.ServiceException: Error

at com.virsa.ae.service.sap.ProvisionSAPUserDAO.provisionSuperUserAcces(ProvisionSAPUserDAO.java:234)

at com.virsa.ae.service.sap.ProvisionSAPUserDAO.provisionUser(ProvisionSAPUserDAO.java:122)

at com.virsa.ae.accessrequests.bo.ProvisioningBO.autoProvision(ProvisioningBO.java:217)

... 24 more

Caused by: com.virsa.ae.service.ServiceException: Field FLAG not a member of INPUT

at com.virsa.ae.service.sap.SAPProvisionDAO.provisionSuperUserAccess(SAPProvisionDAO.java:3780)

at com.virsa.ae.service.sap.ProvisionSAPUserDAO.provisionSuperUserAcces(ProvisionSAPUserDAO.java:229)

... 26 more

Caused by: com.sap.mw.jco.JCO$Exception: (127) JCO_ERROR_FIELD_NOT_FOUND: Field FLAG not a member of INPUT

at com.sap.mw.jco.JCO$MetaData.indexOf(JCO.java:9566)

at com.sap.mw.jco.JCO$Record.setValue(JCO.java:14995)

at com.virsa.ae.service.sap.SAPProvisionDAO.provisionSuperUserAccess(SAPProvisionDAO.java:3741)

... 27 more

2011-01-18 18:25:57,634 [SAPEngine_Application_Thread[impl:3]_31] INFO MessagingHelper.java@159:clearMessages() : @@@clearing messages

2011-01-18 18:25:57,635 [SAPEngine_Application_Thread[impl:3]_31] INFO MessagingHelper.java@127:addMessage() : @@@Adding msgValue: Code: 1016; Locale: en

2011-01-18 18:25:57,636 [SAPEngine_Application_Thread[impl:3]_31] INFO MessagingHelper.java@137:addMessage() : @@@Creating new message list

2011-01-18 18:25:57,637 [SAPEngine_Application_Thread[impl:3]_31] INFO MessagingHelper.java@147:addMessage() : Adding msg to msglist

2011-01-18 18:25:57,670 [SAPEngine_Application_Thread[impl:3]_31] INFO com.virsa.ae.accessrequests.actions.RequestViewAction : pageLoad() : : INTO the method

2011-01-18 18:25:57,671 [SAPEngine_Application_Thread[impl:3]_31] INFO com.virsa.ae.accessrequests.actions.RequestViewAction : pageLoad() : : request number : 225

Any solution.

Thanks and Regards

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1 Answer

  • Best Answer
    avatar image
    Former Member
    Jan 18, 2011 at 05:53 PM

    Do you need the SNOTE 1543524?

    Regards,

    Chinmaya

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    • Former Member

      Hi,

      We had recently gone for a support pack upgrade and we missed some steps which resulted in some system stability issues. Please check if you have followed these steps.

      1. We need to import the initial XML files in GRC Compliant User

      Provisioning using the menu path Configuration->Initial System Data.

      2. The Upgrade button needs to be clicked in GRC CUP using the menu path

      Configuration -> Upgrade. If the button is not greyed out then it means that it has not been clicked and needs to be done.

      3. In GRC Risk Analysis and Remediation (RAR), the latest

      CC5.3_Messages.txt file needs to be imported using the menu path

      Configuration->Utilities->Import. (Reference OSS Note 1308056)

      Thanks,

      Anindita