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Jan 17, 2011 at 08:27 PM

Substitute catch 22 scenario?



I believe this may be a common WF challenge, so maybe I should post in another forum, but I try here first.

In our leave application we have the following challenge:

1. User A is the approver for his unit and approves all leave requests.

2. User B is substitute for user A

3. When user B requests a leave, it is user A who normally approves his leave.

4. If user A gets sick, user B takes over his tasks. However, he does not see his own leave request.

It is correct that user A cannot approve his own requests.

But how do we logically handle this situation?

I would appreciate if you could share your experiences.