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Former Member

unable to open configtool

Hi All,

I have refreshed my solution manager sandbox from production.

Java was not coming up

So i was doing post refresh activity for java according to note 831812

Now when i try to open config tool,i am getting below error:

==============================================================================================

Error while accessing secure store: The encryption key (usually in the key file) is not the key that is required to decrypt the data in the secure store file or the system name (SID) is wrong..

=============================================================================================

when i checked below file:

/sapmnt/SMX/global/security/data/secstore.properties ...i saw that there were entries of different system.

How can i correct this.

Please help me to resolve this issue.

Regards,

Vishesh S

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4 Answers

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    Former Member
    Jan 17, 2011 at 04:40 AM

    Hi,

    Wat was your approach for the refresh???

    Regards,

    Nirmal.K

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    Former Member
    Jan 17, 2011 at 06:03 AM

    Hi,

    I think you have used backup restore apprach that's why you are facing this problem. For a dual stack system, you need to use export/import method for system refresh as for java system most of the information lies in file system.

    Thanks

    Sunny

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  • Jan 17, 2011 at 06:58 PM

    Hello Goldeneye,

    The SecStore.key is an encrypted file that contains the key to unlock the SecStore.conf.

    You cannot just copy this key if you changed something (SID for example) in

    your SecStore. The key won't be correspondent to this SecStore anymore.

    ==============================================================================================

    Error while accessing secure store: The encryption key (usually in the key file) is not the key that is required to decrypt the data in the secure store file or the system name (SID) is wrong..=============================================================================================

    Please check the following url to know how to manage and re-encrypt the

    content of the secure storage file.

    http://help.sap.com/saphelp_nw70/helpdata/EN/3d/2e104202795e33e10000000a

    155106/frameset.htm

    Hope this helps avoid a system restore!

    Regards,

    Paul

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    Former Member
    Jan 27, 2011 at 12:02 AM

    I had to again perform system copy,now the issue is solved

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