User SAP* is active. No other users can log on. Now What?

[Former Member]

After the last time I restarted the portal, I get the following message when I try to logon:

User SAP* is active. No other users can log on

Before the reboot, I was trying to configure LDAP. I changed the Data source from "Database Only" to "Read-Only Microsoft ADS (Deep Hierarchy) + Database". I also, tried to create a Superuser/Password. You can logon using SAP* and see the users from LDAP.

Any thoughts? Also, can anyone clarify the configuration option:

SAP* User Configuration

Enable SAP* user (If you disable the SAP* user, enter a superuser ID and password below)

Superuser Name

Superuser Password

EP6.0

[Former Member]

Read also my note "How To SAP* Initial User Set or Reset " if you are really stuck.

Regards

Vitaliano

[MartyMcCormick]

Bill,

You have to assign a user the super admin role. Once the user has this role, go to the UM Configuration (System Admin--> System Config --> UM Configuration) and uncheck the Enable SAP* User option and enter in the superuser name and superuser password. Restart the portal and users should be able to login.

FYI. No users can login to the portal if sap* is active.

Regards,

Marty

[Former Member]

Thanks! That worked great.