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Former Member

Unable to Login to EP

I have just configured an EP instance. I am able to log in and proceed when I access the EP using domain name ( name.domain.com>:50000/irj).

But, if I try the same using IP address instead of the system name (eg:172.10.100.25:50000/irj), I am able to access only the login page. If I give a invalid user ID/ PWD, I get a valid error message. But, If I specify a valid user ID/ PWD, system simply remains at the same login page (refreshing the screen) and no actions are performed.

Appreciate clarifications.

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2 Answers

  • Jun 23, 2004 at 04:20 PM

    Hi,

    Please use only fully qualified domain name.

    Accessing the portal using IP address is not supported.

    Regards.

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    Former Member
    Jun 23, 2004 at 05:33 PM

    Sivakumar,

    I have seen this at several customer sites. Add the server to your hosts file and this should resolve the issue.

    Chris

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