Skip to Content
author's profile photo Former Member
Former Member

Email notification not received

We have a incident that user and admin is not received the email notification to lotus notes id.other users receiving the notifications from the same application.Same user and admin receiving mails from other applications

SWI1 no error but in SOST there is no record of a mail sent.

Have checked SU01 the user has an email address maintained both in ESS and R/3.

As per config SO16 - home address is selected.

In the profile his external email id is selected as home address.

what should i check next to sort out the issue.

Please help .

Sampada .

Add a comment
10|10000 characters needed characters exceeded

Related questions

2 Answers

  • Posted on Jan 15, 2011 at 03:55 PM

    Hello Sampada,

    could you tell something about the application which has this behaviour as this could be technology dependent.

    As an example e-recruiting uses smartforms and sending them as e-mails requires a printer assigned to the user running the application. If a user has no printer assigned no message is send and no entry appears in SOST.

    Kind regards

    Roman

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Dec 09, 2011 at 06:46 AM

    Hi Guru's

    I have facing the same problem with correspondence worklist while sending email notification "Senders Address Should be maintained ". I have maintaied SU01,for receipent 105 has been maintaied.Even then the problem arise .

    Please adive how to maintain address in ESS side .R/3 side i have maintained.

    Thanks in advance.

    Regards,

    Chandra

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.