Hi All,
I Need help to solve below problem.
Employee A claimed an expense and it has gone to immediate manager X for approval. But X does not have the authorization to do the approval for the said claim because of some limitation and claim goes to second level manager Y. Manager Y has forwarded this for approval to Manager Z because of some reasons. Manager Z has sent it for correction. But the mail body message says as second level manager Y, it should come as Manager Z.
Can you please tell me where I need to check and do some changes. We are following the work flow system.
It would be of great help if you provide me a solution for this.
Note:
Employee-A
Manager (First level) -X
Manager (Second level)-Y
Manager (Approver)-Z
Thanks in advance
Kind regards
Shani