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Jan 15, 2011 at 06:51 AM

Incorrect name of Manager populated in email body message of expense claim

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Hi All,

I Need help to solve below problem.

Employee A claimed an expense and it has gone to immediate manager X for approval. But X does not have the authorization to do the approval for the said claim because of some limitation and claim goes to second level manager Y. Manager Y has forwarded this for approval to Manager Z because of some reasons. Manager Z has sent it for correction. But the mail body message says as second level manager Y, it should come as Manager Z.

Can you please tell me where I need to check and do some changes. We are following the work flow system.

It would be of great help if you provide me a solution for this.

Note:

Employee-A

Manager (First level) -X

Manager (Second level)-Y

Manager (Approver)-Z

Thanks in advance

Kind regards

Shani