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Jan 14, 2011 at 10:55 PM

Returns from customer

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Hi,

What steps do I need to take to process a return from the customer for credit? Please give me step by step instructions and the transaction codes.

The returned material is a configurable (make to order) material. How can I tear it down, return the salvaged parts to stock and account for the labor hours needed to tear down the material?

Thanks for your help,

Sincerely,

Nicky