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Former Member
Jan 13, 2011 at 11:51 PM

InfoView not writing reports when sent to an FTP?


I have added FTP destination info to these job servers, but HAVE NOT restarted them as yet:

(*) Crystal Reports job server

(*) Adaptive Job Server

(*) Destination Job server

(*) Desktop Intelligence Job Server

(*) Publication job server

If i schedule a report and set the destination as FTP, the report instance fails with :

server error. []: [CrystalEnterprise.Ftp]

The curious thing (to me) is that the report filename appears ends up in the right directory (ie. something has connected to the ftp server, navigated to the right place, and created a file there!) - but the file is empty.

I'm pretty sure the user that logs into the ftp server has the correct permissions to create and write files.

Am I missing something perhaps? Or should I go for a restart?

Any help much appreciated.