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Former Member
Jan 13, 2011 at 08:27 PM

No pop-ups with partner determination in Interaction Center Web UI



We are working with SAP CRM 7.0 SP06 and have the following problem.

In Interaction Center Web UI, when we create a sales order, the partner determination is triggered. But no pop-ups are shown to choose the right business partner. When we use Web UI for different Role (not Interaction Center), then we will get pop-ups to choose.

So partner determination is alright, but pop-ups are not working for us in Interaction Center.

I know when using SAP GUI Interaction Center, you have to implement SAP Note 487734 for getting the pop-ups. But this note is not relevant for CRM 7.0 and Web UI.

Do you know what the problem is?