No pop-ups with partner determination in Interaction Center Web UI

Hi,

We are working with SAP CRM 7.0 SP06 and have the following problem.

In Interaction Center Web UI, when we create a sales order, the partner determination is triggered. But no pop-ups are shown to choose the right business partner. When we use Web UI for different Role (not Interaction Center), then we will get pop-ups to choose.

So partner determination is alright, but pop-ups are not working for us in Interaction Center.

I know when using SAP GUI Interaction Center, you have to implement SAP Note 487734 for getting the pop-ups. But this note is not relevant for CRM 7.0 and Web UI.

Do you know what the problem is?

Regards,

Emile