Hello All,
Overview: In our current environment we are creating Sales Contracts, then a Subsequent order from the Sales contract. We change the Sales order quantity to desired amount for the time of delivery which the customer is requesting. Also in customer master (XD02) we have delivery tolerance setup for under and over.
Question: Since we have tolerance setup for the customer. At delivery time, we picked less from what the sales order originally had and complete the whole process to billing. Does the remaining quantity go back to the sales contract? Sales order is still showing "Being Processed" Or is not possible to do that with delivery tolerance setup and Sales Contracts?
Scenario 1: XD02 - Tol. Over/Under set as 5%. Unchecked box "Complete Delivery", "Partial del. Set to "Blank" and Max Partial to "9" for Customer
Created Sales Contract for quantity 500 Tons--> Created Subsequent Sales order for 25 Tons.
Delivery: Picked 22 Ton's. Recieved Message" Underdelivery tolerance of 5.0% has been exceeded".
Completed shipment and billing.
Sales order shows "being processed" and remaining qty did not go back to original Sales Contract.
Scenario 2: XD02 - Tol. Over/Under set as 5%. Checked box "Complete Delivery", "Partial del. Set to "B" and Max Partial to "1".
Created Sales Contract for quantity 500 Tons--> Created Subsequent Sales order for 25 Tons.
Delivery: Picked 22 Ton's. Recieved Message" Underdelivery tolerance of 5.0% has been exceeded". Acc. To the partial dlv. Agreement, no subsequent delivery can take place
Completed shipment and billing.
Sales order shows "Completed", but the remaining quantity did not go back to the original Sales Contract.
Is possible to have the remaining quantity to go back to the Sales Contract without going back to the Sales order and change the quantity to what was shipped. Can this be done via configuration?
Can anyone please shed some light on this.
Thank you all,
Nav