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Former Member
Jan 13, 2011 at 03:00 PM

SBO Crashes frequently when opening/using "Inventory Status"

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One of our customer has the problem, that SBO crashes frequently when he either:

1) opens "Inventory Status" - so he even doesnt get to the selection criteria

2) sets the properties in the selection criteria

3) klicks on OK-Button to start the "Inventory Status"-report

This issue does not appear always, but very often. Perhaps 7 of 10 times.

Sometimes a dmp-file is also created (uncommon to rare) - which says something about virtual adresses and no access rights.

RSP and several task get us no solution.

We also fetched a copy of the customers database to test the issue on our systems (also local machine) and the problem appears also. But not in test-databases of other customers.

System info:

Windows 7, local machine, client and server is running on same machine

SBO 8.8 PL18

SAP is started 'As Administrator'

Addons: only Coresuite-Desginer (crashes appear also when coresuite is not started)

Does anyone has an idea or similar problems?

Edited by: David Laumen on Jan 13, 2011 4:00 PM