Dear Gurus
Please can you help to see how we can do this - I am not sure of this scenario -
It basically looks like a cheque was incorrectly stopped/cancelled the by us, even though the person actually cashed this cheque back in 2009. This was due to the bank providing us with the incorrect cheque number on the statement, how do we tidy up the FI Postings on SAP.
Please see scenario and details below
I was going through the UK cheque account with the Biz and trying
to clear some of the old outstanding items, we have issued a cheque
to Joe Bloggs for £468.00 on the 21/07/2008. The cheque 244689 was
stopped as it was out of date on the 14 Dec 2009.
However we have later noticed that the cheque was actually cashed by Joe Bloggs on the 27/04/2009 but
the bank hadnu2019t quoted the correct cheque number on the statement and therefore it hadnu2019t been matched off.
Would we be able to reverse the KA document on Joe Bloggs account, document no 6424125 as the cheque has been cashed?
Basically I need so help to cancel/reverse (fix) this incorrect entry, appears to be a bit of a mess by the business -
What do I do? Please can you kindly provide me step by step instructions (including T-code and any posting info), as how we get this little mess corrected.
Hopefully the above is all faily clear. Please let me know if you require any further information.
Thanks
Jay