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Former Member
Jan 13, 2011 at 09:45 AM

LEGACY_SYM_ID field in BAPI_SYMPTOM_CREATE/CRMXIF_SYMPTOM_SAVE

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Hi Experts,

I have tried to create problems and solutions using the BAPI , BAPI_SYMPTOM_CREATE and CRMXIF_SYMPTOM_SAVE.

In either case, I get the errors,

1. No instance of object type BUS1174 has been created. External reference:

2. Specify legacy system ID

I am unsure about what has to be entered in the field "LEGACY_SYM_ID" because whatever I enter here throws a dump saying,

The reason for the exception is:

The call of the method "CONVERT" of the class "CL_ABAP_CONV_OUT_CE" is

incorrect. It was tried

to transfer a non-compatible variable to the formal parameter "BUFFER".

Could you please guide me with what has to be given in teh LEGACY_SYM_ID field same since I could not find any posts which answer this?

Thanks in advance.

Regards,

Trishna