Hi Experts,
I have tried to create problems and solutions using the BAPI , BAPI_SYMPTOM_CREATE and CRMXIF_SYMPTOM_SAVE.
In either case, I get the errors,
1. No instance of object type BUS1174 has been created. External reference:
2. Specify legacy system ID
I am unsure about what has to be entered in the field "LEGACY_SYM_ID" because whatever I enter here throws a dump saying,
The reason for the exception is:
The call of the method "CONVERT" of the class "CL_ABAP_CONV_OUT_CE" is
incorrect. It was tried
to transfer a non-compatible variable to the formal parameter "BUFFER".
Could you please guide me with what has to be given in teh LEGACY_SYM_ID field same since I could not find any posts which answer this?
Thanks in advance.
Regards,
Trishna