Hi,
I am facing problem in PSA Deletion from the chain. Scenario and issue as follow:
Scenario:
I have a PSA deletion Chain which got trigger daily. Which contains the many "Deletion of Requests from PSA" step. Datasources in the steps are from 3 different source system. Previously all are working fine. I am using 7.1 version.
Issue:
1. All PSA Deletion step working fine except the BW source system Datasources.
2. Few of the Datasources from BW source system are working fine(i.e, deleting the requests as per the condition given in the step.) and few are not(i.e, it does not pick up any request for deletion, but it have to delete some requests as per the conditions.).
All the PSA deletion steps are turns to green when chain executed.Few of them is not working from august and few are from the october(i.e, Not any specific date)
Please suggest me the solution for above issue.
Thanks in Advance.
Himanshu.