Hi,
Scenario is like -
Customer is on payment plan and as per plan received printed bill of 50$ (payment amount) for the month of Oct, Nov and Dec 2010 and the current differential amount is 15$.
If I do a full reversal for last three months bill/invoice and re-invoice again, it create three bill document and one invoice document including all the three bill docs. This invoice show EPP amount as 50$ and current differential amount as 115$ (=505015)
We can create different invoice document for each months by enhancing event R403 but I want to know if there is any other way to address this. Please suggest possible best options to address this issue.
( Note - We are trying to avoid sending multiple printed bill after reversal/re-invoice)
Regards,
Sanjoy
Edited by: sanjoyhudait on Jan 12, 2011 11:28 PM