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Former Member

GRC CUP issue with alternate approver

Hi,

I follow the pipe rules in role import excel sheet for approvers. For some roles/profiles primary approver are alternate approver for different profiles same wise for alternate approver too.When request escalted to alternate approver.It didn't work well for alternate approver.Only with one primary approver,the alternate approver gets escalation.When same alternate approver assign to other primary approver for different roles.Request is not escaltated.Any solution.

Thanks

shahed.

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1 Answer

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    Former Member
    Jan 12, 2011 at 09:11 PM

    I am not sure if this could be a reason, but do these alternate approver have the approver role?

    Thanks,

    Chinmaya

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