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Former Member
Jan 12, 2011 at 10:49 AM

Issue in workflow mail-link while receiving on MS OUTLOOK

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HI All,

Weu2019re having an issue in the links send to approver via Workflow email.

The link being sent is as below :

https://******.eu.*******.net:8443/3a_tm_approve?SAP-client=710&KEY=100001070610000480022463541A&RECID=000001461607&SAP-language=EN

Since the workflow canu2019t send link with more than 120 digits, weu2019re breaking the link into multiple parts.

Part 1: https://******.eu.*******.net:8443/3a_tm_approve?SAP-client=710

Part 2: &KEY=100001070610000480022463541A

Part 3: &RECID=000001461607

Part 4: &SAP-language=EN

The mail is defined in HTML.

Our client-(end-user) uses two application for email u2013 Lotus notes and outlook.

The above mentioned link works fine on Lotus notes, but is creating issue when received on Outlook.

Issue :

When the mail is received on outlook u2013 A space is introduced in the link, due to which on clicking of link u2013 nothing opens up.

It seems that when the first line of link is generated a space is introduced after that.

Solutions tried:

  1. Weu2019ve tried to combine 3 variables into 1 and created link with just one line.

But this doesnu2019t seem to be working.

Any pointers towards the solution for Outlook will be really helpful.