Return Order issue

[Former Member]

Dear All,

I have created a delivery from Plant X to the customer through Performa invoice and now the customer is returning the goods and goods is taken back @ Plant Y.When I change the plant from X to Y in Return order Pricing gets inactive and VPRS condition type gets active asking for G/L which we never post

Please help on this

[former_member183879]

Hi Karthikeyan,

I think this is correct processwise.

When you do PGI, you shoudl have got the value of VPRS as relevant for plant X. For this transaction, the posting transaction could have been correctly configured in OBYC.

However for plant y and the plant for the return delivery PGR transaction, no configuration could have been enabled in OBYC and thats why the problem is coming.

Please have a look at the postings during PGI during delivery and find out the GL account to whcih the material movement and value was posted.

Enable the same configuration in OBYC as applicable for the PGR scenario for this plant Y. This cannot be said without really looking in the system. You can take the help of an MM consultant to configure this in OBYC for plant Y for the transaction key COG or BSX or GBB. Only the MM consultant can decide this.

[Former Member]

But Iam facing problem at the time of return order creation itself

[Former Member]

Pls do the "Assign Goods Receiving Point for Inbound Deliveries" Configuration in Logistics Execution.

Have you done that?

Also, configure a separate shipping condition for the return sales document type.

Rgds

Sumanth.Gururaj

Consultant/Systems Analyst - SAP SD/MM

[Former Member]

Request you to please clarify in waht way it is going to affect the pricing.If I receive the same goods in Plant X I am not facimng any issue.

Please help