Dear All,
We have gone live with SAP collections management last year for our co. code 0001 based in USA. During the same time we did collections management configuration for our UK sub (co. code 0002) - But this co. didn't go live, and the config is still in the development system.
Config is as below
Collections segments
US_001 : US collections segment (released)
Assigned co code to coll segment : 0001
US_001 : collection profile for US
US_001 coll segment is assigned to US_001 profile
Assignment status of co codes : Assigned : 0001
UK_001 : UK collections segment (released)
Assigned co code to coll segment : 0002
UK_001 : Collection profle for UK
UK_001 coll segment is assigned to UK_001 profile
Assignment status of co codes : Assigned : 0002
But now its been decided that we dont need the UK Collections segment & profile. Instead we want to use US collections segment (US_001) & profile (US_001) even for our UK customers.
When I try to delete the UK_001 segment I get a message "Segment UK_001 has been released, it cannot be deleted".
I also tried to delete co code 0002 from segment UK_001, and the message is "Deletion of company codes not possible in released segment UK_001"
Can anyone please help me with this?
How can I use the US collection profile & Collection segments for the UK co. code?
Thanks in advance.
Krishna