I see in tblLogs the errors System.OutOfMemoryException and Error: error loading file. D:\BPC\Data\WebFolders\MyAppset\System Files\BIGDimesion.dim
I see the errors:
- sometimes right after starting a BPC 7.0M SP4 server
- other times the server starts normally but I see the error after a while (hours or days)
After the errors is not possible to refresh reports, on reports refresh I receive in BPC for Excel the error "EVDRE encountered an error retrieving data from the Web Server".
Is there a setting to fix the above errors?
Here are the rows from tblLogs:
98309 OSoft Send log CSendGovernor:Initialize SENDG 1 00:48.0 APSHELL initialized
98310 OSoft Send log CSendGovernor:Initialize SENDG 1 00:48.0 MyAppset initialized
98311 SQE.clsSUAccess loadFromStream User 0
+==============[System Exception Tracing]============== +
+[System Name] : SQE.clsSUAccess +
+[Message Type] : ErrorMessage +
+[Job Name] : loadFromStream +
+[DateTime] : 2011-01-06 16:02:15 +
+[UserId] : User +
+[Exception] +
+DetailMsg : {System.OutOfMemoryException: Exception of type System.OutOfMemoryException was thrown.}==============[System Exception Tracing End ]============== +
98312 SQE.clsAppInfo loadFromDimFileToXML5 User 0
+==============[System Exception Tracing]============== +
+[System Name] : SQE.clsAppInfo +
+[Message Type] : ErrorMessage +
+[Job Name] : loadFromDimFileToXML5 +
+[DateTime] : 1/6/2011 4:02:15 PM +
+[UserId] : User +
+[Exception] +
DetailMsg :
+==============[System Exception Tracing End ]============== +
Here is section with error from EVDATASERVER_DEBUG.TXT file:
<debug time="2011 0104 02:19:00" module="clsSUAccess" function="getAllowedMembers"><![CDATA[Completed.]]></debug>
<debug time="2011 0104 02:19:00" module="clsAppInfo" function="init"><![CDATA[Loading Members list...]]></debug>
<debug time="2011 0104 02:19:00" module="clsAppInfo" function="loadFromDimFileToXML5"><![CDATA[loading cache...]]></debug>
<debug time="2011 0104 02:19:19" module="clsSUAccess" function="loadFromStream"><![CDATA[Error: System.OutOfMemoryException: Exception of type System.OutOfMemoryException was thrown.]]></debug>
<debug time="2011 0104 02:19:20" module="clsAppInfo" function="loadFromDimFileToXML5"><![CDATA[Error: error loading file. D:\BPC\Data\WebFolders\MyAppset\System Files\BIGDimension.dim]]></debug>
<debug time="2011 0104 02:19:20" module="clsAppInfo" function="loadFormulas"><![CDATA[Loading formulas...]]></debug>
<debug time="2011 0104 02:19:20" module="clsAppInfo" function="loadFormulas"><![CDATA[Completed.]]></debug>
<debug time="2011 0104 02:19:20" module="clsAppInfo" function="setFormulaParent"><![CDATA[Setting parent formulas...]]></debug>
<debug time="2011 0104 02:19:20" module="clsAppInfo" function="setFormulaParent"><![CDATA[Error: System.NullReferenceException: Object reference not set to an instance of an object.
at DataService.OSoft.Services.Webservice.SharedQueryEngine.clsAppInfo.setFormulaParent(XmlDocument& oDomDoc)]]></debug>
<debug time="2011 0104 02:19:20" module="clsAppInfo" function="cacheDimMembers"><![CDATA[loading member cache... BIGDimension]]></debug>
<debug time="2011 0104 02:19:20" module="clsAppInfo" function="cacheDimMembers"><![CDATA[Error: System.InvalidCastException: Specified cast is not valid.
at DataService.OSoft.Services.Webservice.SharedQueryEngine.clsAppMetadata.getDimDocument2(String& sDim)
at DataService.OSoft.Services.Webservice.SharedQueryEngine.clsAppInfo.cacheDimMembers(Hashtable& dictMemToDelete, String& sDim)]]></debug>
<debug time="2011 0104 02:19:20" module="clsAppInfo" function="cacheDimMembers"><![CDATA[Member: ]]></debug>