Tax error in CRM Sales Order

[Former Member]

Hi Friends,

We are implement CRM 7.0 system for one of our US client. As part of it we have done all required configuration in order to be able to create sales order.

But we are getting a tax error in CRM sales order. The error message & long text is shown as below.

error message:

Header Data Check External Tax customizing (Table TTXD

Long text:

No processing is planned for this message

Message no. CRM_MESSAGES011

Diagnosis

You want to postprocess an error message, which is not maintained for postprocessing.

This could be because there is a follow-up error, which automatically disappears when the other errors for the document are removed.

The long text for the error message possibly contains more information. You can look at this, by pressing the help icon in the message line.

We are not using any external system to calculate the TAX. We are calculating tax in ECC itself. So there is no external system.

We are using UTXD condition type in pricing procedure for TAX.

We are able to create order & replicate the order t succeo ECC succesfully in CRM. We get the TAX error once Tax amount gets updated in ECC and replicate back to CRM.Any help on this highly appreciated

Thanks in advance,

JM.

[vanessa_donegan · Accepted solution]

Hi JM,

Please review note 1373441 case 2 as this seems to apply to your scenario.

I hope this helps.

Kind regards,

Vanessa.

[Former Member · Accepted solution]

Hi Vanessa,

I really appriciate your quick repply.

We have implemented the case 2 as mentioned in the note and the error has been resolved.

Thank you so much for your valueble inputs.

Regards,

JM.