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Former Member
Jan 11, 2011 at 09:19 AM

Tax determination based on the ship-to



We have an issue where when we try to detemine the tax classification at ship-to level, where the ship-to is not in the same country as the sold-to. e.g. sold-to is GB, ship-to is ES. On the ship-to we have defined a different tax classification, but it seems to ignore this. I have investigated the regions table, and although this region and country do not exist, when I tested with a region and country that exists it still did not work. I have also checked the `VAT number determination', we currenlty have it as blank. Our requirement is that we have delivery addresses abroad, but the customer requires full UK VAT applied, we have crreated a specific tax classification to handle this with the relevant tax code for VAT purposes, but I cannot understand why the classification is not being used on the ship-to. These addresses the goods are being delivered to are not the customer but a third party in some cases. In the system will it only select the ship-to for tax purposes if there is a valid VAT code against the ship-to.

thanks for your help