Skip to Content
0
Former Member
Jan 11, 2011 at 06:31 AM

mail notification

23 Views

Hello.

i try configured mail notification in the solution manager with note 1275036, 691303

with documentation from internet

https://websmp104.sap-ag.de/~sapidb/011000358700001903822008E

http://www.renet-web.net/2009/07/23/automated-emails-in-sap-solution-manager-made-easy/

/people/dolores.correa/blog/2007/09/18/sending-e-mail-from-support-message

but i have problem:

Badi

object type SDK_SCHED_ST_CHD does not exist

message no. OO003

and in the transaction SPPFCADM dont have SMSD_SERVICE_ORDER_DNO, Then I create a new action in the SLFN0001_ADVANCED "Z_SLFN0001_ADVANCED_MAIL1" with "Start Condition" &CRM Service Process.User Status&=E0002SLFN0001.

When i change status from message, mail do not send to user, and do not visible in the transaction SCOT.

Please help me set up and solve this problem...

Best Regard

Maksim