KM is down and is giving Portal runtime error

[Former Member]

Hi all ,

My KM has been down and is giving me a runtime exception with the following trace in NWA .

java.lang.NoClassDefFoundError: com/sapportals/htmlb/AbstractCompositeComponent

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Loader Info -

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ClassLoader name: [sap.com/com.sap.portal.runtime.config.component]

Parent loader name: [com.sapportals.portal.prt.util.AutoClassLoader@4b144220]

References:

library:com.sap.tc.di.scm.transport_api

service:tc.monitoring.logviewer

Resources:

K:\usr\sap\EAS\JC02\j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\portal\portalapps\com.sap.portal.runtime.config.component\lib\bc.cfg.ui_api.jar

K:\usr\sap\EAS\JC02\j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\portal\portalapps\com.sap.portal.runtime.config.component\lib\bc.cfg.ui_core.jar

K:\usr\sap\EAS\JC02\j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\portal\portalapps\com.sap.portal.runtime.config.component\lib\com.sap.portal.runtime.config.component_api.jar

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I guess i need to maintain reference to the above library in portalapp.xml , but not sure of which par . I even deployed the com.sap.km.cm.main from my a different system into this one , still it gives the same error . Kindly suggest.

Regards

Mayank

[MaheshChandra]

hi mayank,

once we faced the same type of situation in dev server, luckily restarting the server helped to resolve this error.

i also interested to hear the exact solution from Experts.

regards

Mahesh