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Service order (Free services and chargable service)

Dear Experts,

This is regarding the AIRCRAFT maintenance services. I have 2 scenarios called on is chargeable services and free services

and the billing will be done through the DIP profile in CS. We have configured the service order for chargeable/paid services.

Now I have to configure the free service order, Please suggest shall I need to configure the separate order type for free services or I can go ahead with the one order type for both the services.

Regards

Ashwini

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3 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jan 11, 2011 at 05:55 PM

    Hi

    I think if you are providing the same service sometimes chargeable and sometimes free, then you need to have separate order types so that pricing is not determined in free service order type.

    Thanks

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  • Posted on Jan 11, 2011 at 06:10 PM

    Hi Ashwini

    As you have configured service order for chargable/paid services.So you have to configure a separate document type for free service order as it is for free service

    Thanks and Regards

    Srinath

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 12, 2011 at 06:00 AM

    Separate Order Type is recommended. Also, Item category.

    Configure the Item category settings as per your need carefully.

    Rgds

    Sumanth.Gururaj

    Consultant/Systems Analyst- SAP SD/MM

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