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author's profile photo Former Member
Former Member

Mass SMQ1 Process

Dear All -

We have a large number of failures (20,000) on CRM (SMQ1) with data being transferred to R3. The failures are SYSFAIL Errors.

We know why this failed, due to R3 going down, The R3 servers are back up. However how can I "MASS Resend these failures from SMQ1

I know how to manually reset the status / unlock & reactivate individual queues, which I have just done for a few queue items and they've processed fine. However we've never had this many failures, so I gather there must be a MASS Method (program) for re-transferring/activating these items in SMQ1 (CRM) so they are sent the failed onces

I would greatly appreciate it if you guys could drop me a note, and provide a step by step explanation on how to reprocess these failures

Thanks,

Prem

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 07, 2013 at 08:43 PM

    So, by the number of responses I assume that there is no way to do what Premanand is suggesting?

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  • Posted on Jun 09, 2014 at 10:03 AM

    Or, you can enter the outgoing message queue, SMQ1

    Select all objects in the queue using the select all icon.

    Then go to menu edit > change view (or press F8)

    Then menu edit > reset status (or shift + f6)

    This will trigger all queue items to automatically begin processing in the outbound queue.

    You can do the same for smq2 as well.

    Regards,

    Malcolm

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