Friends, I have done all the relevant config for ERMS. We are on CRM 7.0 Web UI and using IE8.0 , the Email fields are grayed out(like body of the message ) . I did tried downloading the JRE 1.4.2 and uninstalled the Latest Java.
Looks like the issue is with the IE 8.0 browser. I did go through some of the OSS notes relating to IE 8.0. But can't find any relevant information on the JRE / Java browser version.
Any suggestions welcome