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Role 'Administrator' does not exist!

Hi experts,

We're getting the following error during the installation of Solution Manager 7.0 EHP1. Error occurs in the phase of "Configure System Landscape Directory"

Do you have any idea about this issue ? Quick answers will be appreciated 😊

Thanks in advance for your help.

ConfigMainExt state200

TYPE=A<BR>STATE=<BR>INFO_SHORT=java.lang.Exception: java.lang.Exception: Role 'Administrator' does not exist!

at com.sap.ctc.util.UserConfig.addActionToRole(UserConfig.java:238)

at com.sap.ctc.util.UserConfig.performFunction(UserConfig.java:65)

at com.sap.ctc.util.ConfigServlet.doGet(ConfigServlet.java:74)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)

//<BR>CONFIGURATION=

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  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Jan 07, 2011 at 04:14 AM

    Hi,

    Could you check if the "administrators' role exists in the UME via the link http://<host>:<port>/useradmin?

    If the role exists, then there might be a problem accessing the role.

    Also please let us know if your server OS has any additional locales installed.

    Regards,

    Srikishan

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