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Former Member
Jan 05, 2011 at 08:18 PM

Crystal Reports XI R2 (11.5.8.826) crashes when modifying charts

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I'm a very experienced Crystal Report designer. I'm working on a chart that is pulling in and summing a large number of records (380,000 +). As I have been working at attempting to make modifications to the chart, the program is crashing. A few examples of items that I've been working on modifying include font size for the x and y axis, scale for the axis, and other items of this type.

I've even attempted to dump the data and then make the changes in design mode. At times, it won't even display the menu I need in order to make modifications. I'll save the report often, but when I close the application altogether, it is often crashing. I've done thousands of reports of varying complexity, including many charts, but have never experienced this.

Any help?

Thanks!