Spool Requests in Waiting not getting deleted by RSPO0041 or RSPO1041

[Former Member]

Hello Experts,

We are currently running report RSPO0041 in our system to delete old spool requests, this report is running fine and deleting other spool requests except in status "waiting".

I have also done test run with RSPO1041, but even though the requests in the status waiting are not getting deleted. The only option I have is to delete it by SPAD.

The issue I have is that, the output device is not defined for a set of users, due to which their requests are picking up Frontend printing which is not possible which is the cause large number of requests are going in status waiting.

We are not in a position to define output device for such users.

My question here is: Do we have any other option in above reports to include the spool with status waiting?

Your valuable advice needed. Thanks in advance.

Regards,

Amit

[Former Member · Accepted solution]

Hi Amit,

What is the option you are selecting in both of these reports? Make sure you have selected "in processing" and "without output request" in rspo1041 with the corresponding dates, then I am sure it will get deleted.