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New feature: Dynamic FAQ ?

Posted on May 28, 2004 at 06:41 PM 19 Views

Hi,

Now that SDN forums have lived for some time alot of the same questions are appearing. You will never get everyone to search the forum before they post, but most people will bother to read a FAQ.

I therefore suggest you provide a new feature which is a dynamic FAQ. Users post suggestions to FAQ entries, which go through a approval process by SAP Experts and if approve are published (and provided with permalinks). It is very important to make the FAQ dynamic, otherwise it will quickly be outdated and nobody will use it.

Maybe the should be one forum faq for each forum (which is clearly displayed for the forum you are visiting)

Does this sound interesting ?

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    author's profile photo Mark Finnern
    Mark Finnern
    Posted on Jun 01, 2004 at 06:02 PM
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    Hi Dagfinn,

    That sounds not only interesting, but is on the list of things we want to implement.

    Currently thinking about how to quickly find the most relevant questions and answers of every forum.

    Hopefully soon the FAQs will be implemented.

    All the best, Mark.

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    • Mark Finnern Gregor Wolf
      Jul 11, 2004 at 06:20 PM

      Hi Gregor,

      You may want to come to the SDN Weblogger/Contributor Meet this Thursday afternoon in Walldorf https://www.sdn.sap.com/sdn/weblogs.sdn?blog=/pub/wlg/609. [original link is broken] [original link is broken] [original link is broken] [original link is broken] [original link is broken] [original link is broken] [original link is broken] [original link is broken] [original link is broken] I am going to introduce our forthcoming SDN Contributor Program, where Questioners can mark answers as "Solved my Problem".

      Points will be given for these answers. Hope you can make it.

      Best, Mark.

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