Characteristic XX has no master data for XX

Hello Experts,

Has anymore experienced this...When running a Query that has a Variable Entry, it is impossible to select values in the u201EValue rangesu201C.

When selecting a u201EFromu201C and u201ETou201C entry we get the error message: u201ECharacteristic XX has no master data for XXu201C.

XX can be an for example Account number or date...

Thanks

Lisa