CHARM:Urgnt Corr. type of doc isnt created using Custom "Authorize" Action

[former_member184114]

Hi Experts,

I have copied SDCR Action profile to YDCR and defined all scheduled conditions as default. I have assigned YDCR action profile to my Txn Type YDCR. However, when I am trying to create Urngt type of correction using custom "Authorize" action from the action button, system is changing the status to "Authorized" However, the followup document of urgnt correction is not being corrected though I have selected the "Urgnt Correction (Maintenance)" from the Subject line.

I have properly copied all the copy rules and working fine if I use SDCR action profile instead of YDCR.

May any one please help me diagnose and solve this problem?

Regards,

Faisal

[former_member184114 · Accepted solution]

Hi All,

I want to share the latest on this.

I had basically created new schedule conditions by copying the original ones. Below are mentioned schedule conditions I copied from original:

Original schedule condition name : Only Status 'To be approved' (Assigned to Authorize and Reject Change Request)

Custom schedule condition name: YOnly Status 'To be approved'

The above YOnly Status 'To be approved' was assigned to "Authorize Change Request" and "Reject Change Request" actions in my YDCR Action Profile.

But When I changed it to Only Status 'To be approved' and created the urgnt correction, this type is created.

Can any one tell me what could have happened?

Regards

[Former Member · Accepted solution]

Hello Faisal,

Did you copied the CREATE_CHANGE_DOC action ? It is the method SOCM_COPY_DOCUMENT that creates your subsequent urgnt correction.

Hope this helps.

BR.

Stéphane.

[former_member184114 · Accepted solution]

Hi Stephane,

Thanks for your reply. I basically copied standard SDCR to YDCR action profile. While copying system prompted me to select the user defined name. Then I made all the action names as "Y"+"Standard Action Profile Names". In SPPFCADM Tcode, I could find:

1. Authorize Change Request

2. Reject Change Request

3. Confirm Realization

4. Check Consistency Conditions

5. Checks Consistency of an assigned Solution Manager Context

But what I found for action "Upon Release: Create Change Document", it is changed to

"YUpon Release: Create Change Document"

I think as you suggested, this is causing problem. May you please help me solving this? How do I change this to standard action again in YDCR action profile?

Regards,

Faisal

[Former Member · Accepted solution]

Hi again,

1. Make sure that you have a start condition defined for the YUpon Release: Create Change Document action.

2. Make sure you have done all the necessary customizing (by copy of standard SDCR) in SPRO :

SAP Solution Manager --> Scenario-Specific Settings --> Change Request Management --> Extended Configuration --> Change Transaction --> Change Transaction Types

Hope this helps.

BR.

Stéphane.

[former_member184114 · Accepted solution]

HI Stephane,

Thanks for your kind reply. I will check the same update the outcome here.

Regards,

Faisal