Skip to Content
author's profile photo
Former Member

Java Iview Runtime Error

Hi

I have imported the CRM4.0 Business packages from Iview Studio.com site. the import was successful. and then i restarted the server. After that i assugned Account Manager role to one of the user, and then when i try to See thise iviews it is giving the following error.

Java iView Runtime

Version : 5.0.200308081202

(c) 2001 SAP Portals

The following exception occurred while processing your request:

com.sapportals.portal.prt.runtime.PortalRuntimeException: Exception ID 04:58_20/05/04_0010

Exceptions details :

See the details for the exception ID in the log file.

If this situation persists, please contact your system administrator

Please Suggest me what could be the possible cause for this error and steps to solve this.

Thanks & Regards

Sumanth Thunga

Add comment
10|10000 characters needed characters exceeded

  • Follow
  • Get RSS Feed

5 Answers

  • author's profile photo
    Former Member
    Aug 04, 2004 at 11:47 AM

    Hello

    I experienced a similar problem to this that has been rectified through the implementation of the following OSS Notes:

    The following are fixes pertinent to CRM 4.0 6.2 package

    660774: Installation of Business Package for SAP CRM 4.0 6.2

    642999: Import Filter (for CRM EP 6.0 content)

    640634: KM compatability package

    The following fixes the context problem:

    659881: Compatibility of navigation of People-Centric CRM with EP6.

    Kind Regards

    Mike

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member

      Hi Michael Healey,

      We also solved the same using the notes given by SAP and also refering the notes mentione by you. Thanks for the Support.

      Our Problem is also because of some PAtches inteh CRM. We have not applied the minimum patches before our develoment. thats why we afced lot of probelm inthe Implementation.

      Now our Portal is working fine and we are about to Go-Live.

      Thanks for the Support.

      Regards

      Sumanth

  • author's profile photo
    Former Member
    May 21, 2004 at 07:42 AM

    Have you checked the various logfiles ?

    \usr\sap\EPXX\j2ee\j2ee_01\cluster\server\managers\console_logs

    and \usr\sap\EPXX\j2ee\j2ee_01\cluster\server\managers\log\portal\logs

    Add comment
    10|10000 characters needed characters exceeded

  • author's profile photo
    Former Member
    May 21, 2004 at 08:55 AM

    Dear Dagfinn Parnas

    I have checked the Log File for the Exception ID came,

    The Log Says this way,

    [PortalPlugIn] Exception ID 03:18_21/05/04_0025 com.sapportals.portal.prt.component.PortalComponentException: Error in init method

    at com.sapportals.portal.prt.component.PortalComponentContext.init(PortalComponentContext.java:243)

    at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:184)

    at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:228)

    at com.sapportals.portal.prt.session.PortalUserSession.getComponentContext(PortalUserSession.java:60)

    at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:288)

    at com.sapportals.portal.prt.portalconnection.sapnative.TopicManager.getRootContext(TopicManager.java:203)

    at com.sapportals.portal.prt.portalconnection.sapnative.DelegatedPlugIn.handleRequest(DelegatedPlugIn.java:360)

    at com.sapportals.portal.prt.portalconnection.sapnative.PortalPlugIn.handleRequest(PortalPlugIn.java:138)

    at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:648)

    at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

    at com.inqmy.services.servlets_jsp.server.InvokerServlet.service(InvokerServlet.java:126)

    at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

    at com.inqmy.services.servlets_jsp.server.RunServlet.runSerlvet(RunServlet.java:147)

    at com.inqmy.services.servlets_jsp.server.ServletsAndJspImpl.startServlet(ServletsAndJspImpl.java:792)

    at com.inqmy.services.httpserver.server.RequestAnalizer.checkFilename(RequestAnalizer.java:658)

    at com.inqmy.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:305)

    at com.inqmy.services.httpserver.server.Response.handle(Response.java:166)

    at com.inqmy.services.httpserver.server.HttpServerFrame.request(HttpServerFrame.java:1153)

    at com.inqmy.core.service.context.container.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:36)

    at com.inqmy.core.cluster.impl3.ParserRunner.run(ParserRunner.java:30)

    at com.inqmy.core.thread.impl0.ActionObject.run(ActionObject.java:46)

    at java.security.AccessController.doPrivileged(Native Method)

    at com.inqmy.core.thread.impl0.SingleThread.run(SingleThread.java:153)

    Caused by: com.sapportals.portal.prt.core.broker.PortalComponentDependencyException: Invalid dependency: Service com.sap.pct.crm.crmcontext is not known.

    at com.sapportals.portal.prt.core.broker.PortalComponentItem.refresh(PortalComponentItem.java:541)

    at com.sapportals.portal.prt.core.broker.PortalComponentItem.refresh(PortalComponentItem.java:333)

    at com.sapportals.portal.prt.core.broker.PortalComponentItem.getComponentInstance(PortalComponentItem.java:1503)

    at com.sapportals.portal.prt.component.PortalComponentContext.getComponent(PortalComponentContext.java:152)

    at com.sapportals.portal.prt.component.PortalComponentContext.init(PortalComponentContext.java:236)

    at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:184)

    at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:228)

    at com.sapportals.portal.prt.session.PortalUserSession.getComponentContext(PortalUserSession.java:60)

    at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:288)

    at com.sapportals.portal.prt.portalconnection.sapnative.TopicManager.getRootContext(TopicManager.java:203)

    at com.sapportals.portal.prt.portalconnection.sapnative.DelegatedPlugIn.handleRequest(DelegatedPlugIn.java:360)

    at com.sapportals.portal.prt.portalconnection.sapnative.PortalPlugIn.handleRequest(PortalPlugIn.java:138)

    at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:648)

    at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

    at com.inqmy.services.servlets_jsp.server.InvokerServlet.service(InvokerServlet.java:126)

    at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

    at com.inqmy.services.servlets_jsp.server.RunServlet.runSerlvet(RunServlet.java:147)

    at com.inqmy.services.servlets_jsp.server.ServletsAndJspImpl.startServlet(ServletsAndJspImpl.java:792)

    at com.inqmy.services.httpserver.server.RequestAnalizer.checkFilename(RequestAnalizer.java:658)

    at com.inqmy.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:305)

    at com.inqmy.services.httpserver.server.Response.handle(Response.java:166)

    at com.inqmy.services.httpserver.server.HttpServerFrame.request(HttpServerFrame.java:1153)

    at com.inqmy.core.service.context.container.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:36)

    at com.inqmy.core.cluster.impl3.ParserRunner.run(ParserRunner.java:30)

    at com.inqmy.core.thread.impl0.ActionObject.run(ActionObject.java:46)

    at java.security.AccessController.doPrivileged(Native Method)

    at com.inqmy.core.thread.impl0.SingleThread.run(SingleThread.java:153) #

    -


    We have some problem in establishing SSO to CRM (Installes in AS/400). Is the Error because of this or there is any other problem. since this is my first EP project i could not come to conclusion. So Please Help Me.

    Thanks & Regards

    Sumanth Reddy

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member

      Yes it is probably due to the CRM problem.

      It says here

      Caused by: Invalid dependency: Service com.sap.pct.crm.crmcontext is not known.

      This service probably doesn't exist due to the CRM problems.

  • author's profile photo
    Former Member
    May 26, 2004 at 12:03 PM

    Hi Parnas,

    We rectified the SSO problem. now our JcoDestinations File Test is Successful. but i am not gettign the Iviews Displayed. the problem in the log says as i mentione in the previous message.

    Please Suggest what could be the problem.

    After Jcodestinations Test do i need to do any more settings to get the Business Packages Displayed.

    Regards

    Sumanth

    Add comment
    10|10000 characters needed characters exceeded

  • author's profile photo
    Former Member
    May 27, 2004 at 03:48 AM

    Hi Parnas,

    We have oue Portal Server and CRm Server in different Domains. Is this could be the Problem for Displaying the Iviews?

    Regards

    Sumanth

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member

      That could be problem later (should make an alias for one of them in the others domain), but here the portal archive cannot initialize due to a dependency of a service it cannot find