on 05-20-2004 9:57 AM
Hi
I have imported the CRM4.0 Business packages from Iview Studio.com site. the import was successful. and then i restarted the server. After that i assugned Account Manager role to one of the user, and then when i try to See thise iviews it is giving the following error.
Java iView Runtime
Version : 5.0.200308081202
(c) 2001 SAP Portals
The following exception occurred while processing your request:
com.sapportals.portal.prt.runtime.PortalRuntimeException: Exception ID 04:58_20/05/04_0010
Exceptions details :
See the details for the exception ID in the log file.
If this situation persists, please contact your system administrator
Please Suggest me what could be the possible cause for this error and steps to solve this.
Thanks & Regards
Sumanth Thunga
Hello
I experienced a similar problem to this that has been rectified through the implementation of the following OSS Notes:
The following are fixes pertinent to CRM 4.0 6.2 package
660774: Installation of Business Package for SAP CRM 4.0 6.2
642999: Import Filter (for CRM EP 6.0 content)
640634: KM compatability package
The following fixes the context problem:
659881: Compatibility of navigation of People-Centric CRM with EP6.
Kind Regards
Mike
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Hi Michael Healey,
We also solved the same using the notes given by SAP and also refering the notes mentione by you. Thanks for the Support.
Our Problem is also because of some PAtches inteh CRM. We have not applied the minimum patches before our develoment. thats why we afced lot of probelm inthe Implementation.
Now our Portal is working fine and we are about to Go-Live.
Thanks for the Support.
Regards
Sumanth
Hi Parnas,
We have oue Portal Server and CRm Server in different Domains. Is this could be the Problem for Displaying the Iviews?
Regards
Sumanth
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Hi Parnas,
We rectified the SSO problem. now our JcoDestinations File Test is Successful. but i am not gettign the Iviews Displayed. the problem in the log says as i mentione in the previous message.
Please Suggest what could be the problem.
After Jcodestinations Test do i need to do any more settings to get the Business Packages Displayed.
Regards
Sumanth
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Dear Dagfinn Parnas
I have checked the Log File for the Exception ID came,
The Log Says this way,
[PortalPlugIn] Exception ID 03:18_21/05/04_0025 com.sapportals.portal.prt.component.PortalComponentException: Error in init method
at com.sapportals.portal.prt.component.PortalComponentContext.init(PortalComponentContext.java:243)
at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:184)
at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:228)
at com.sapportals.portal.prt.session.PortalUserSession.getComponentContext(PortalUserSession.java:60)
at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:288)
at com.sapportals.portal.prt.portalconnection.sapnative.TopicManager.getRootContext(TopicManager.java:203)
at com.sapportals.portal.prt.portalconnection.sapnative.DelegatedPlugIn.handleRequest(DelegatedPlugIn.java:360)
at com.sapportals.portal.prt.portalconnection.sapnative.PortalPlugIn.handleRequest(PortalPlugIn.java:138)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:648)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.inqmy.services.servlets_jsp.server.InvokerServlet.service(InvokerServlet.java:126)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.inqmy.services.servlets_jsp.server.RunServlet.runSerlvet(RunServlet.java:147)
at com.inqmy.services.servlets_jsp.server.ServletsAndJspImpl.startServlet(ServletsAndJspImpl.java:792)
at com.inqmy.services.httpserver.server.RequestAnalizer.checkFilename(RequestAnalizer.java:658)
at com.inqmy.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:305)
at com.inqmy.services.httpserver.server.Response.handle(Response.java:166)
at com.inqmy.services.httpserver.server.HttpServerFrame.request(HttpServerFrame.java:1153)
at com.inqmy.core.service.context.container.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:36)
at com.inqmy.core.cluster.impl3.ParserRunner.run(ParserRunner.java:30)
at com.inqmy.core.thread.impl0.ActionObject.run(ActionObject.java:46)
at java.security.AccessController.doPrivileged(Native Method)
at com.inqmy.core.thread.impl0.SingleThread.run(SingleThread.java:153)
Caused by: com.sapportals.portal.prt.core.broker.PortalComponentDependencyException: Invalid dependency: Service com.sap.pct.crm.crmcontext is not known.
at com.sapportals.portal.prt.core.broker.PortalComponentItem.refresh(PortalComponentItem.java:541)
at com.sapportals.portal.prt.core.broker.PortalComponentItem.refresh(PortalComponentItem.java:333)
at com.sapportals.portal.prt.core.broker.PortalComponentItem.getComponentInstance(PortalComponentItem.java:1503)
at com.sapportals.portal.prt.component.PortalComponentContext.getComponent(PortalComponentContext.java:152)
at com.sapportals.portal.prt.component.PortalComponentContext.init(PortalComponentContext.java:236)
at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:184)
at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:228)
at com.sapportals.portal.prt.session.PortalUserSession.getComponentContext(PortalUserSession.java:60)
at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:288)
at com.sapportals.portal.prt.portalconnection.sapnative.TopicManager.getRootContext(TopicManager.java:203)
at com.sapportals.portal.prt.portalconnection.sapnative.DelegatedPlugIn.handleRequest(DelegatedPlugIn.java:360)
at com.sapportals.portal.prt.portalconnection.sapnative.PortalPlugIn.handleRequest(PortalPlugIn.java:138)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:648)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.inqmy.services.servlets_jsp.server.InvokerServlet.service(InvokerServlet.java:126)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.inqmy.services.servlets_jsp.server.RunServlet.runSerlvet(RunServlet.java:147)
at com.inqmy.services.servlets_jsp.server.ServletsAndJspImpl.startServlet(ServletsAndJspImpl.java:792)
at com.inqmy.services.httpserver.server.RequestAnalizer.checkFilename(RequestAnalizer.java:658)
at com.inqmy.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:305)
at com.inqmy.services.httpserver.server.Response.handle(Response.java:166)
at com.inqmy.services.httpserver.server.HttpServerFrame.request(HttpServerFrame.java:1153)
at com.inqmy.core.service.context.container.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:36)
at com.inqmy.core.cluster.impl3.ParserRunner.run(ParserRunner.java:30)
at com.inqmy.core.thread.impl0.ActionObject.run(ActionObject.java:46)
at java.security.AccessController.doPrivileged(Native Method)
at com.inqmy.core.thread.impl0.SingleThread.run(SingleThread.java:153) #
-
We have some problem in establishing SSO to CRM (Installes in AS/400). Is the Error because of this or there is any other problem. since this is my first EP project i could not come to conclusion. So Please Help Me.
Thanks & Regards
Sumanth Reddy
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Have you checked the various logfiles ?
\usr\sap\EPXX\j2ee\j2ee_01\cluster\server\managers\console_logs
and \usr\sap\EPXX\j2ee\j2ee_01\cluster\server\managers\log\portal\logs
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