on 12-08-2016 3:59 PM
Hi All,
We are facing an issue in AO 2.2 installation for some of our users.
- Installation initiated by clicking on exe.
-Process runs in background
-Runs for several hours
-No errors, no installation window.
-The process stops by itself after few hours.
Can you kindly throw some light on what I could look at?
Try the SAP note 2344814, you are required to re-create the Analysis file installer.
Thanks
Indrajeet
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Did you re-download the software? Perhaps the version you have is corrupt? Can you share screen shots of what happens in the foreground?
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Hi Tammy,
Thanks for your reply.
Yes, I tried to bring the process to foreground. But that does not work either. I do not see the installation wizard or ay error message. And also, 2.2 is the only standard version that has to be used by all the users for now.
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Also, try downloading 2.3 or 2.4 - 2.3 has been out for a while now.
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Instead of running in the background, have you tried running in the foreground? Maybe re-download the application?
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