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Former Member

An internal error occurred while calling 'submitReport' API. (Error: ERR_WI

An internal error occurred while calling 'submitReport' API. (Error: ERR_WIS_30270)

We get above mentioned error message at any point in WebI Rich Client.

DataSource: Teradata 12.0 (Local machine)

BO XI 3.1 Client installed on local machine

Universe (Secured connection)

WebI : desiging and creating in Standlone mode

WebI client version : 12.1.0.882

Many times above written error is thrown 2-3 times even when we click on OK button and lastly followed by new error message:-

Unable to get the first page of the current report - Web Intelligence will switch to structure view (WIJ 20003).

Flow: We create report based on locally saved universe. There are couple of scenarios for which error comes

1) After successfully saving the report, reopen and refresh causes this error (1st error and 2nd)

2) Droping a properly written variable on measure column, if done Ctrl + Z, report works sometimes (both or 2nd error message)

3) Draging out the mesaure or dimension from report (only 2nd error)

Report is simple and no other stuff except the cross tab table

Even if we start with simply dropping the dimension and measures on report, 2nd error comes at any time.

What we noticed is that if we do all desiging in structure mode and then run instead of in result mode, reports works for more time.

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3 Answers

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    Former Member
    Dec 30, 2010 at 09:37 AM

    Do you have a crosstab in your report?

    Regards,

    Stratos

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    Former Member
    Dec 30, 2010 at 10:03 AM
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    Former Member
    Dec 30, 2010 at 10:07 AM

    You have the basic XI 3.1 version installed without any SP and/or Fix packs. What is the version of your BO server? It will probably make sense to upgrade since this error is reported to be fixed in same cases with Fix Pack 1.2 but you have to make sure that your BO server has been also upgraded.

    Regards,

    Stratos

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