<b>Hello Developer,</b>
I have a big problem with the mastheader iview! The iview doesn't work! In every place I can find the mastheader iview I have always the same error message:
Errore run-time portale
Errore di elaborazione di una richiesta per :
iView : pcd:portal_content/every_user/general/frameworkpage/com.sap.portal.masthead
Nome componente : com.sap.portal.navigation.masthead.default
Error in compiling : java.lang.NullPointerException.
Exception id: 12:13_19/05/04_0001
See the details for the exception ID in the log file
I have no idea about how I can resolve this problem!
<u>Any suggestion?</u>
Kind regards
Hi Michael,
Thanks for your answer!
I have tried the iview preview but the masthead iview doesn't work!
Now, everytime I try to see the masthead iview (singularly or in the framework) I can't see it and I've always the same runtime error!
It's a big problem for me!!!
Any suggestions?
Kind Regards
Hi,
You can isolate the problem by disabling the "Toolarea" iview from the Default Framework page. You can do this using Content Administration Portal Users ->Standard Portal Users -> Default Framework Page. Select the ToolArea iview and click on "Hide". If you have any problems with the ToolArea component options like RTC,Search or CLP, then this will stop it from getting displayed.
If this also does not solve the problem, then you can try deleting the contents of jsp folder (only the contents not the folder) .
Path of jsp folder = \usr\sap\XXXX\j2ee\j2ee_00\cluster\server\services\servlet_jsp\work\jspTemp\irj\root\WEB-INF\portal\portalapps\com.sap.portal.navigation.masthead\work\jsp
After delecting the contents restart the portal and see if you get the masthead.
Kind regards,
Swapnil
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