ITS 6.20 Installation fails with FJS-00003 error

[Former Member]

I'm trying to install ITS 6.2 with SAPinst on a Win2k computer. SAPinst goes fine but afterwards I'm always getting the warning that it can't find the SAP_REGISTRY_PATH. I think as a result the following error occurs:

ERROR 2004-05-18 16:04:59

FJS-00003 TypeError: itsPathValue has no properties (in script InstallationScript_6, line 7726: ???)

I don't know what to do. Please help!!

[Former Member]

it's easy - in the first screen (where you write the path for new instalation) write the path with "/" and not "\" (like unix).

ex. c:/new_install

it worked for me

[Former Member]

Found the problem to this error which I was also having. One thing the deinstall instructions do not tell you to do is this: (surprise, surprise) You need to make sure any registry entries under "Software" do not still have your SAP-ITS listed. Even though the keys may be empty, it thinks you have a previous installation and boom you get this error.

[Benny]

Hi,

you seem to request help for installation of a full SAP product that is not a preview version you downloaded from SDN or other SAP sources.

This is a service that is only provided by SAP Support. You can find SAP Support in the web under http://service.sap.com/support . To access this service you need your S-User number, provided to your IT department. Many customers also do have Competence Centers that provide the same service and are in direct contact with SAP Support.

SAP Support does not read or answer any messages here at SDN nor is it guaranteed that SAP employees will take care of your request.

Best regards,

[Former Member]

I am having the same problem. Did you ever find a solution?