IDOC RSRQST is getting stuck frequently, it leads to delay in data loading

hi,

we are using SAP R/3 4.7 E and SAP Netweaver 2004s as BI server .

On daily basis we are loading the data from R/3 to BI system . we are facing problems in data loading

IDOC RSRQST is getting stuck frequently, which leads to delay in data loading..

Please guide me to resolve this issue .

Thanks in advance .