Yes, I am new to Crystal Reports. The software is installed on a machine with no access to the internet. When I start Crystal Reports 2008 it hangs up. I thiink it is trying to connect to SAP's servers at 204.50.113.148 to authenticate the product. Being that I have no internet connectivity, this is never going to happen. How can I get around this? Also I think this is going to be a problem when the client runs a report with the Crystal Reports Runtime Support installation.