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/SCWM/RFUI Delete session 001 after error 061

In our production SCM system, RF users frequently getting kicked off and getting the following error message in SM21 logs

/SCWM/RFUI R4 7 Delete session 001 after error 061

/SCWM/RFUI R4 7 Delete session 001 after error 061

/SCWM/RFUI R4 7 Delete session 001 after error 061

/SCWM/RFUI R4 7 Delete session 001 after error 061

/SCWM/RFUI R4 7 Delete session 001 after error 061

To resolve those errors, we have recently applied latest webdispatcher and kernel patch level and optimized ICM parameters, however we still have issue the RF (radio frequency) users kicked off from SCM production system.

here is the trace info from dev_w* file

I *** ERROR => invalid MPI handle: 0 [mpixx.c 2278]

M ThPlgSendErrTxt2: mpi not available any more

W PpioRecoverLocks, table: 0x70000406179a970

W PpioRecoverLocks, number of file locks 350

W PpioRecoverLocks: file lock set to: 0x70000406033ffc8

W PpioRecoverLocks: directory lock set to: 0x7000040617d1e00

W PpioRecoverLocks: global lock set to: 0x7000040617d1d70

W PpioRecoverLocks() done

W PprcRecoverLocks, table: 0x70000406179afb0

W PprcRecoverLocks: directory lock set to: 0x7000040617e5f28

W PprcRecoverLocks() done

M ***LOG R47=> ThResFree, delete (001061) [thxxmode.c 1444]

If anyone come across the issue, please let us know the root cause of the issue.

Regards

Sadanand D

Edited by: sadanand depala on Dec 21, 2010 8:54 AM

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3 Answers

  • Posted on Apr 05, 2011 at 03:12 PM

    Have you fixed this issue.

    We have the exact same problem.

    please share how you were able to fix your issue.

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  • Posted on Aug 25, 2011 at 08:11 AM

    Same here:

    Have you fixed this issue?

    We have the exact same problem.

    Please share how you were able to fix your issue.

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  • Posted on Aug 25, 2011 at 10:34 PM

    Hi,

    Just some information:

    Delete session 001 after error 061" occurs if the following senario happens:

    The customer is already in the system; He logged again with the same ID, then he will get a pop up window for 3 options:

    1. continue with this log on and terminate other logon

    2. continue this log on without ending other logon

    3. terminate this logon

    If the customer choose the option 1, then his previous session in the system will be ended, and the information about 061 issued. Therefore,if the customer choose the option 2,this message will not occur.

    This seems to be relevant to Basis, rather than our product ...

    Best Regards,

    Ada

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