Problem in using SAP help

Hi,

There are two issues that I want to discuss.

1. When ever I print the topic and all topics below that, I am not getting the pictures, whereas if I print the individual topic i get the pictures. Can someone tell me the reason for the same.

2. When I click on any of the links especially the <--> button which would open the corresponding CHM file if different, I get the following error, Object doesnt support this property or method. I get the same when I click on any link obtained from search in the main document. Please guide me how I may rectify this.

Regards,

Pavan