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SAP GUI 720 PL4: "Failed to load administrator rule file"

Posted on Dec 17, 2010 at 04:49 PM 1.9k Views

Hi all

we are up to install SAP GUI 720 PL4 compilation (dated 15.12.2010) and are getting the following information when opening either LogOn Pad or Configuration Pad:

"Failed to load administrator rule file. Check your installation".

We did re-install the package several times, did delete the whole SAP folder afterwards as well etc. but without any effect.

We also installed with local admin-account.

What we couuld further see is that in "SAP GUI Security" pad there are no standard SAP security rules available like mentioned in the config guide!

So are we anything missing?

Your help is kindly appreciated.

Best regards

bivision

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3 Answers

  • author's profile photo Martin Runz
    Martin Runz
    Posted on Dec 21, 2010 at 10:17 AM
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    Hello bivision,

    please check, if the saprules.xml file is in the sagui directory. If yes, maybe MSXML4 parser is not installed correctly...

    Regards,

    Martin

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    • Former Member Mahathir Said
      Jan 18, 2011 at 08:12 PM

      Hmm... I still have this problem...furthermore, the GUI now hangs when accessing SE80 and opening any method or implementation...(I tried to re-install GUI7.10 and the last mentioned problem does exist there as well...)

      any ideas?

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  • author's profile photo Former Member
    Former Member
    Posted on Feb 01, 2011 at 06:52 AM
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    Hi,

    If Unistall and Re Install does not work, then re-install MSXML4 for all users. The MSXML4 installation can be found in folder NW_7.0_Presentation\PRES1\GUI\WINDOWS\WIN32\system of Presentation DVD 1 and the filename is msxml4.msi.

    Please Refer to Note : 1524286.

    Hope that Helps.

    BAsis TEam

    OIL

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  • author's profile photo Former Member
    Former Member
    Posted on May 27, 2014 at 04:15 AM
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    Resolved the Problem By Installing MSXML 4.0 Service Pack 3

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