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Former Member

SAP GUI 720 PL4: "Failed to load administrator rule file"

Hi all

we are up to install SAP GUI 720 PL4 compilation (dated 15.12.2010) and are getting the following information when opening either LogOn Pad or Configuration Pad:

"Failed to load administrator rule file. Check your installation".

We did re-install the package several times, did delete the whole SAP folder afterwards as well etc. but without any effect.

We also installed with local admin-account.

What we couuld further see is that in "SAP GUI Security" pad there are no standard SAP security rules available like mentioned in the config guide!

So are we anything missing?

Your help is kindly appreciated.

Best regards

bivision

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3 Answers

  • Dec 21, 2010 at 10:17 AM

    Hello bivision,

    please check, if the saprules.xml file is in the sagui directory. If yes, maybe MSXML4 parser is not installed correctly...

    Regards,

    Martin

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    • Former Member Former Member

      Hmm... I still have this problem...furthermore, the GUI now hangs when accessing SE80 and opening any method or implementation...(I tried to re-install GUI7.10 and the last mentioned problem does exist there as well...)

      any ideas?

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    Former Member
    Feb 01, 2011 at 06:52 AM

    Hi,

    If Unistall and Re Install does not work, then re-install MSXML4 for all users. The MSXML4 installation can be found in folder NW_7.0_Presentation\PRES1\GUI\WINDOWS\WIN32\system of Presentation DVD 1 and the filename is msxml4.msi.

    Please Refer to Note : 1524286.

    Hope that Helps.

    BAsis TEam

    OIL

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    • Former Member

      Hi everyone, I had the same problem, I re-installed MSXML4 and now the SAP GUI is working perfect!

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    Former Member
    May 27, 2014 at 04:15 AM

    Resolved the Problem By Installing MSXML 4.0 Service Pack 3

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