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author's profile photo Former Member
Former Member

human interaction


we run a sap portal and now we want to create some workflows with and without human interaction using the exchange infrastructure (xApps).

my question:

is it possible to create workflows with human interaction which could be done in the portal. does the exchange inf. support this?

(i know that ad-hoc workflows are supported by the portal)

but what is with business workflows and cross-component BPM? any idea?

help would be great.

regards daniel

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  • author's profile photo Former Member
    Former Member
    Posted on Apr 16, 2004 at 06:56 AM

    no experience with that? i thought, that improving processes is the main task of a portal.

    greats daniel

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  • Posted on Apr 19, 2004 at 09:12 PM

    Funny you should ask this....the project I just rolled-off was a BPM blueprint project for what is to be SAP's BPM vision. From your post, I think you're concerned more with BPM than Workflow. But here I go at trying to answer both...

    (1) Workflow via the portal IS the idea. Check out all documentation you can find about the Universal Worklist (UWL). That is "workflow central" of the portal.

    (2) To your second (underlying?) question, yes, the portal is positioned to be the human interface/presentation layer on top of *BPM. SAP is still a way off with a true BPM solution but getting very close with XI 3.0. It features a process modler that is pretty sweet! Do searches here for "XI" and "BPM" and you will find some really good info.

    *for those wondering, what we are talking about is "Business Process Managment". SAP is very good at tracking a single business process...say for instance "customer credit check". That is a fairly easy process. But let's take it up a notch...."customer credit check" may be but one part of the "making the deal" overall process along with "create/edit customer", "create/edit contact", "create quote", "create order", etc. What BPM tries to achieve is managing the whole, overall process. Wouldn't it be nice to be able to get a view of exactly what, how many, etc is at any point along the process? A lot of the coming NW04 products will bring companies closer to this level.....XI, MDM, EP, etc are all keys to this.

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