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author's profile photo Former Member
Former Member

connections to CMS/AUDIT system Databases lost

we are often losing connection to CMS/AUDIT system Databases therefore

users can not log into Infoview.

The work around is to restart the Server Intelligence Agent (sia.exe)

Server Details: we have BusObjects Edge standard XI 3.0

Application Server: MS Windows Server 2003 Standard Edition SP2

Database Server: MS Windows Server 2003 Standard Edition SP2

There are multiple errors in our event viewer showing these errors.

They have been happening for the last week.

Not sure why this is happening or how to reproduce anyone know how to fix?

Event viewer > application details:

Event Type: Error

Event Source: BusinessObjects_CMS

Event Category: Database

Description:

BusinessObjects Enterprise CMS: All connections to CMS system database ""BO_CMS"" have been lost. The CMS is entering the ""Waiting For Resources"" state. Reason [Microsoft][ODBC SQL Server Driver]Communication link failure

Description:

BusinessObjects Enterprise CMS: All connections to CMS audit database ""BO_AUDIT"" have been lost. The CMS can no longer serve as Auditor. Reason: [Microsoft][ODBC SQL Server Driver]Communication link failure

Edited by: Dennis Alishah on Dec 15, 2010 11:37 PM

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 15, 2010 at 10:57 PM

    It sounds like there is some sort of communication error between the CMS and CMS DB. Are you having any sort of network problems?

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    • Former Member Former Member

      Hi Dennis,

      I know this thread is quite old but wanted to know if you have the solution for this error?

      Also if you still have the documentation on how to turn off the DOS security feature, can you please share it?

      We have XIR3.1 SP4 on Windows 2008 Sever.

      Thanks in advance..

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