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Former Member
Dec 15, 2010 at 10:37 PM

connections to CMS/AUDIT system Databases lost

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we are often losing connection to CMS/AUDIT system Databases therefore

users can not log into Infoview.

The work around is to restart the Server Intelligence Agent (sia.exe)

Server Details: we have BusObjects Edge standard XI 3.0

Application Server: MS Windows Server 2003 Standard Edition SP2

Database Server: MS Windows Server 2003 Standard Edition SP2

There are multiple errors in our event viewer showing these errors.

They have been happening for the last week.

Not sure why this is happening or how to reproduce anyone know how to fix?

Event viewer > application details:

Event Type: Error

Event Source: BusinessObjects_CMS

Event Category: Database

Description:

BusinessObjects Enterprise CMS: All connections to CMS system database ""BO_CMS"" have been lost. The CMS is entering the ""Waiting For Resources"" state. Reason [Microsoft][ODBC SQL Server Driver]Communication link failure

Description:

BusinessObjects Enterprise CMS: All connections to CMS audit database ""BO_AUDIT"" have been lost. The CMS can no longer serve as Auditor. Reason: [Microsoft][ODBC SQL Server Driver]Communication link failure

Edited by: Dennis Alishah on Dec 15, 2010 11:37 PM